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Investigating Outsourcing
An insider\'s view on the issues, trends and controversies around outsourcing and IT services.
Recent Posts
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How data analytics can unlock value in BPO
- Chief reporter and senior editor EMEA 17 Dec 2012 -
How BP got its IT suppliers to collaborate and perform after massive vendor consolidation
- Chief reporter and senior editor EMEA 27 Sep 2011 -
Offshore IT workers in the UK avoid paying taxes but are not breaking the law
- Chief reporter and senior editor EMEA 17 Mar 2011
BPO used to be about cutting costs. But today, through the use of technology, much more can be gained by outsourcing a process. The ability to collect and analyses the massive volumes of data ...
Oil and Gas giant BP spent 65% of its $3bn annual IT budget with 3000 suppliers in 2008 but now it outsources to only seven and has reduced its annual IT budget by $800m as a result. Vital to the ...
I write a lot about how UK IT professionals are often replaced by workers from overseas using Intra Company Transfer (ICT) visas. These workers are attractive to UK businesses because they cost ...