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Fix problems signing into your Yahoo account

If you're having trouble signing into your Yahoo account, don't give up just yet! Know how to identify and correct common sign-in issues like problems with your password and ID, account locks, looping logins, and other account access errors.

Tips to create a strong password

Creating a strong password is the easiest and most critical way to make sure your account stays secure. Learn how to protect yourself online by using our password tips.

Reset or change your Yahoo password

Your Yahoo password gives you access to every Yahoo service you use. Learn how to reset your password if you forget it, and how to change your password. It's a good idea to update your password regularly and to make sure it's unique from other passwords you use.

Why am I asked to verify my account after signing in?

If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This helps protect your account from unauthorized access. Learn what can cause these prompts and what to expect.

Fix mobile sign in problems

Mobile apps and browsers let you use your favorite Yahoo services while on the go, but only if you're signed in. Find out how to fix problems logging in on your phone or tablet.

Why do I have to sign in when 'Keep me signed in' is selected?

Staying signed in to your Yahoo account allows for quick, convenient access to all your favorite Yahoo services. Discover why you may be asked to sign in again.

Why do I have to change my Yahoo password?

By creating a new password, your personal info remains secured from intruders and imposters. Find out why Yahoo prompts you to update your password and discover tips on how to keep your account secure.

Locate a forgotten Yahoo ID

If you forgot what your Yahoo ID is, find it with our Sign-in Helper. Learn how to find your Yahoo ID.

Fix issues with Yahoo verification codes and links

Yahoo protects your account by using a secure and personalized verification code or URL. Learn what to do if you don't receive it or it doesn't work.

Sign in or out of Yahoo

Sign in to your Yahoo, Rocketmail, or Ymail account from anywhere you access your favorite Yahoo services. Find out how to get in to and out of your account.

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