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Articles by Michael
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It's almost two months into writing my ML leadership newsletter! 🎉 I started it as a somewhat selfish way to clarify my own thinking and share what…
It's almost two months into writing my ML leadership newsletter! 🎉 I started it as a somewhat selfish way to clarify my own thinking and share what…
Liked by Michael Affronti
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We've opened a new Sierra office in New York City, where we're hiring for Sales, Agent Engineering, and Agent Product Management. If you're local and…
We've opened a new Sierra office in New York City, where we're hiring for Sales, Agent Engineering, and Agent Product Management. If you're local and…
Liked by Michael Affronti
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Digital wellness is more important than ever, yet parents are lost at how to positively support their children. I am thrilled to see Larissa May…
Digital wellness is more important than ever, yet parents are lost at how to positively support their children. I am thrilled to see Larissa May…
Liked by Michael Affronti
Experience & Education
Licenses & Certifications
Publications
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This is How Long it Should Take to Make a Decision
Fortune.com
Data alone won’t suffice.
The Entrepreneur Insider network is an online community where the most thoughtful and influential people in America’s startup scene contribute answers to timely questions about entrepreneurship and careers. Today’s answer to the question “When making a tough business decision, how do you know when to trust your gut?” is written by Tim Flannery, a venture partner at Pilot Mountain Ventures. -
"ThinkingPhones collaboration app integrates with Gmail"
TechTarget
ThinkingPhones integrates click-to-call, instant messaging and presence capabilities into Gmail. The collaboration app looks to limit context switch.
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A Product Manager Should Be The Most Curious Person In The Room
AlleyWatch
What is the simplest advice that I can give? Do not wait if you are curious about why something is. Get curious and ask questions.
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Eat Your Dogfood
AlleyWatch
I remember when I first heard the question “Are you dogfooding?” shortly after arriving at Microsoft in 2004. I was puzzled why anyone would not use their own company’s products, especially when they were on the product team that built them.
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How I Grew My Network By 142 People Last Month
AlleyWatch
I’ve always loved meeting new people. When I was a child I walked around the play area at my kindergarten school and offered up whatever toy I had in my hand to other kids to get them to share and play with me. It’s been thirty...
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How I Actually Get Work Done At Work
AlleyWatch
It’s here. One of those miraculous days where you only have a few meetings, no travel, and there are some open spots on your calendar. Incredible!
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Earning Your Customers Trust: Act Like Their Butcher
AlleyWatch
In the early 1960s my grandfather and his brothers, entrepreneurs in the truest sense, opened a small Italian-style butcher shop on Smith Street in Brooklyn called LosPaisanos Meat Market.
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How I Use LinkedIn As a Personal CRM System
AlleyWatch
In addition to the standard ways of using LinkedIn – searching for people you’ve met or will meet, connecting with them and then browsing their co-workers – you can use LinkedIn as a lightweight CRM system that has great mobile integration.
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Why I Wake Up at 4:22 AM
AlleyWatch
Routines, established schedules and quality sleep patterns can help boost productivity. Check out this example.
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Crossfit and Startups Are Basically The Same Thing
AlleyWatch
“Leave all the afternoon for exercise and recreation, which are as necessary as reading. I will rather say more necessary, because health is worth more than learning.” — Thomas Jefferson
Patents
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Predicting preferred communication patterns
Issued US 10,764,232
Methods for predicting preferred communications patterns are provided. In one aspect, a method includes receiving a request from a first user to initiate communication with a second user by a first communication method, determining a communication preference hierarchy of the second user based on a plurality of factors concerning the second user, wherein the plurality of factors include a presence state, selecting a second communication method from the communication preference hierarchy, wherein…
Methods for predicting preferred communications patterns are provided. In one aspect, a method includes receiving a request from a first user to initiate communication with a second user by a first communication method, determining a communication preference hierarchy of the second user based on a plurality of factors concerning the second user, wherein the plurality of factors include a presence state, selecting a second communication method from the communication preference hierarchy, wherein the second communication method is preferred over the first communication method in the communication preference hierarchy, and in response to the request from the first user, providing a recommendation to the first user to communicate with the second user by the second communication method. Systems and machine-readable media are also provided.
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Sharing Framework for Resource Sharing
Issued US 7,702,802
A sharing infrastructure is directed at providing a framework for sharing resources between initiators and participants. The sharing infrastructure is designed to manage and direct various sharing providers, articulate information about sharing relationships, and to provide a framework for pluggable data sharing, data discovery, schema translation, and conflict resolution. The infrastructure allows for common sharing operations to be implemented in a more centralized fashion, and eases the cost…
A sharing infrastructure is directed at providing a framework for sharing resources between initiators and participants. The sharing infrastructure is designed to manage and direct various sharing providers, articulate information about sharing relationships, and to provide a framework for pluggable data sharing, data discovery, schema translation, and conflict resolution. The infrastructure allows for common sharing operations to be implemented in a more centralized fashion, and eases the cost of implementing new sharing providers. An extensible and pluggable provider model eases remote and local configuration; schema mapping; and protocol handling. A sharing protocol is defined that relates to establishing and managing a sharing relationship.
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Automatic Conversation Techniques
Issued US 8,402,096
Automatic conversation techniques are described. An apparatus may comprise a computing device having an incoming message module operative to receive an incoming message, a conversation identification module communicatively coupled to the incoming message module, the conversation identification module operative to determine the incoming message is part of a conversation thread, and associate the incoming message with the conversation thread by setting a conversation identifier property of the…
Automatic conversation techniques are described. An apparatus may comprise a computing device having an incoming message module operative to receive an incoming message, a conversation identification module communicatively coupled to the incoming message module, the conversation identification module operative to determine the incoming message is part of a conversation thread, and associate the incoming message with the conversation thread by setting a conversation identifier property of the incoming message to a conversation identifier for the conversation thread, and a conversation manager module communicatively coupled to the conversation identification module, the conversation manager module operative to determine a conversation rule is associated with the conversation thread, and apply the conversation rule to the incoming message. Other embodiments are described and claimed.
Other inventorsSee patent
Honors & Awards
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Microsoft Technology Research Transfer Award
Microsoft
I co-wrote the business case for the Outlook Social Connector (OSC), a v1 social networking project, by defining the overall strategy and pitching the concept for executive leadership buy-in. We had a very fast, compressed schedule, and I led a unique collaboration with the Creative Systems Group within Microsoft Research to prototype and test the OSC outside of the standard Office development process.
My partnership with Microsoft Research was recognized by my leadership with a…I co-wrote the business case for the Outlook Social Connector (OSC), a v1 social networking project, by defining the overall strategy and pitching the concept for executive leadership buy-in. We had a very fast, compressed schedule, and I led a unique collaboration with the Creative Systems Group within Microsoft Research to prototype and test the OSC outside of the standard Office development process.
My partnership with Microsoft Research was recognized by my leadership with a Microsoft Research Technology Transfer Award. -
Microsoft Executive Bench Program
Microsoft
I was selected as part of the top 1% of employees at Microsoft to participate in a multi-year training and education program that prepared us to enter the executive leadership team at Microsoft. I began the program during my second year and was continually re-accepted each year throughout my tenure at Microsoft.
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Join now to viewMore activity by Michael
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Today marks my first day as CEO of Direct Relief. It's an incredible honor to join an organization with such a profound mission -- delivering…
Today marks my first day as CEO of Direct Relief. It's an incredible honor to join an organization with such a profound mission -- delivering…
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Somewhere between chance and chaos, life hands you something good. Today, I’m thrilled to share that I’ve joined Bumble Inc. to lead Agentic AI and…
Somewhere between chance and chaos, life hands you something good. Today, I’m thrilled to share that I’ve joined Bumble Inc. to lead Agentic AI and…
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A few days back I celebrated my 10 years work anniversary at #Salesforce. The last decade has been an amazing ride. I met so many smart people, had…
A few days back I celebrated my 10 years work anniversary at #Salesforce. The last decade has been an amazing ride. I met so many smart people, had…
Liked by Michael Affronti
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Phoebe Gates and I just launched the Google Flights for Fashion —- From roomates at Stanford to co-founders, it feels surreal to see our dorm room…
Phoebe Gates and I just launched the Google Flights for Fashion —- From roomates at Stanford to co-founders, it feels surreal to see our dorm room…
Liked by Michael Affronti
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This chapter of my Salesforce journey has come to a close. After 20 years in the ecosystem—starting with my first Dreamforce in 2005—it has been the…
This chapter of my Salesforce journey has come to a close. After 20 years in the ecosystem—starting with my first Dreamforce in 2005—it has been the…
Liked by Michael Affronti
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Great opportunity for students who are interested in design, AI or Salesforce - or all of the above! Sidd Shende recently joined our team, as a…
Great opportunity for students who are interested in design, AI or Salesforce - or all of the above! Sidd Shende recently joined our team, as a…
Liked by Michael Affronti
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I had a nice conversation with Kate Rooney at CNBC about Sierra, AI agents, and the demand for AI applications in the face of global economic…
I had a nice conversation with Kate Rooney at CNBC about Sierra, AI agents, and the demand for AI applications in the face of global economic…
Liked by Michael Affronti
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